Privacy Policy

1. Information We Collect

We collect information you provide directly to us when registering an account, placing an order, subscribing to newsletters, or contacting customer service. This information may include:

• Contact details such as your name, email address, physical delivery address, and telephone number.
• Account credentials (username and encrypted passwords).
• Transaction details including products purchased, pricing, order dates, and payment identification numbers.

2. How We Use Your Information

We utilize the collected information for the following business purposes:

• Order Fulfillment: Processing transactions, verifying payments, arranging shipping, and sending order confirmation status updates.
• Customer Support: Responding to customer support inquiries, resolving technical issues, and handling product returns.
• Communications: Sending transaction emails, policy updates, and newsletters or promotional marketing material (which you can opt out of at any time via the unsubscribe links).
• Legal Compliance: Meeting legal obligations, complying with tax and audit rules, and enforcing our terms or protecting against fraudulent activity.

3. Cookies and Tracking

We use cookies and similar tracking technologies to store browser preferences, handle shopping cart persistence, keep you signed in, and analyze site performance. This includes:

• Essential Cookies: Critical for site operation, authenticating sessions, and preserving checkout status.
• Analytics (GA4): Google Analytics 4 tracks anonymous traffic data, visitor behavior patterns, and page view metrics to help us optimize user experience.
• Marketing Pixels: Optional third-party pixels used to track conversions and run relevant promotional campaigns.

4. Third-Party Sharing

We do not sell, rent, or trade your personal data. We only share transaction-necessary data with vetted service providers for order fulfillment:

• Payment Processor (Razorpay): Processes card, UPI, and net banking transactions securely. We do not store credit card numbers on our servers.
• Shipping & Courier Partners: Third-party shipping agencies receive your delivery address and phone number solely to deliver your items.
• Email Services (Brevo): Used to deliver critical transactional notifications (such as OTP codes, welcome messages, and order confirmation emails).

5. Data Security

We employ reasonable physical, technical, and administrative security measures (such as SSL encryption and hashed passwords) to guard against unauthorized access, loss, or manipulation of your information. Please note, however, that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute data security.

6. Your Rights

Depending on your location, you may have the right to access, correct, update, or request the erasure of your personal data. To execute these rights or query what data we maintain, please contact our support team at support@peeteehomeneeds.com.

7. Children's Privacy

Our Website is not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has registered or provided personal data, please contact us so we can promptly delete it.

8. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last updated" date. Your continued utilization of our services implies agreement with the modified policy terms.

9. Contact Us

If you have any questions or feedback regarding this Privacy Policy, please contact us at: